For our next show, we took our ticket stub to the Fast Pass line, and while that line was a little longer than the Play Express window, it was considerably shorter than the main line. Instead of us being in line for hours, it just took us a few minutes. While the main line was wrapped around the booth and extended halfway down Times Square, the Play Express line was literally only 4 or 5 people deep.
Given the above information, we chose to make a play (“The Play That Goes Wrong”) our first show. For example, on a trip to NYC in January of 2020, several members of our staff had a list of shows we planned to see during our 5 days in the city. The Play Express window is a separate line of its own for shows that ARE NOT musicals. The Fast Pass allows you to bring your TKTS ticket stub from within the past 7 days to a certain window, thus avoiding the long line.
The main one (which can be a little long at peak hours), a Fast Pass line and a Play Express line. Pro tip #2 The Times Square TKTS booth has three lines.
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